Terms & Conditions

Last Updated: April 3, 2026

1. Introduction:

Welcome to Confidential Case Files. By accessing our website or using our investigation services, you agree to comply with and be bound by the following terms and conditions.

These terms govern your use of our services, website, and communication with our agency.

2. Interpretation & Definitions:

For the purposes of these Terms and Conditions:

Company refers to Confidential Case Files.
Service refers to our website and investigation services.
You refers to the user accessing or using our services.

3. Eligibility:

You must be at least 18 years old to use our services. By using our website, you confirm that you meet this requirement.

4. Services Overview:

Confidential Case Files provides professional investigation services including:

Personal Investigation Services
Corporate Investigation Services
Legal & Financial Investigation
Cyber Crime Investigation
Technical & Surveillance Services

All services are conducted within legal boundaries and ethical standards.

5. Confidentiality Commitment:

We maintain strict confidentiality for all clients.

Your identity, case details, and investigation findings are:

Not shared with third parties
Protected with secure systems
Handled only by authorized professionals

6. Client Responsibilities:

By using our services, you agree to:

Provide accurate and truthful information
Avoid requesting illegal or unethical activities
Cooperate during the investigation process
Respect legal limitations

Failure to comply may result in termination of services.

7. Legal Compliances:

All investigations are conducted in accordance with applicable laws and regulations.

We do not engage in illegal surveillance, unauthorized data access, or privacy violations.

8. Payment Terms:

Fees depend on case complexity, duration, and resources required.

Advance payment may be required before investigation begins.
No hidden charges policy is followed.

9. No Guaranteed Outcomes:

We strive to deliver accurate results, but do not guarantee specific outcomes.

Results depend on available information and external circumstances.

10. Evidence & Reporting:

Clients may receive:

Photo evidence
Video evidence
Investigation reports
Detailed timelines

Reports may be used for personal or legal purposes where applicable.

11. Evidence & Reporting:

We are not liable for:

Client actions based on findings
Indirect or consequential damages
External delays or circumstances

12. Termination:

We reserve the right to suspend or terminate services if these terms are violated.

13. Third Party Links:

Our website may contain links to third party websites. We are not responsible for their content or policies.

14. Disclaimer:

All services are provided on an “as is” and “as available” basis without warranties of any kind.

We do not guarantee uninterrupted service or error free results.

15. Governing Law:

These terms shall be governed by the laws of India.

16. Dispute Resolution:

Any disputes shall first be resolved through direct communication with our company before legal action.

17. Changes to Terms:

We reserve the right to update these terms at any time.

18. Contact Information:

If you have any questions about these Terms and Conditions, You can contact us: